Waitrose implements job U-turn over rejected neurodivergent staff member

The grocery retailer has overturned its decision not to provide paid work to an individual with autism after originally indicating he had to stop working at the store where he had donated his time for four years.

Earlier this year, Frances Boyd asked whether her family member the individual could be provided a position at the grocery store in Cheadle Hulme, but her request was finally turned down by Waitrose head office.

On Thursday, alternative retailer the grocery chain announced it sought to give Tom paid shifts at its local branch.

Responding to the supermarket's reversal, Tom's mother said: "We are going to consider the offer and choose whether it is in the optimal outcome for Tom to resume working... and are having ongoing talks with Waitrose."

'Looking into the matter'

A spokesman for the supermarket chain stated: "We'd like to welcome Tom back, in compensated work, and are requesting assistance from his family and the charity to do so."

"We anticipate to welcome him again with us very soon."

"We care deeply about assisting people into the job market who might usually not be given a chance."

"As such, we enthusiastically received Tom and his support worker into our Cheadle Hulme branch to gain experience and develop his abilities."

"We have guidelines in place to facilitate community service, and are reviewing the circumstances in this instance."

The parent explained she had been "deeply moved" by how people had reacted to her talking about her family's story.

The young man, who has challenges with communication, was recognized for his commitment by store leadership.

"He contributed extensive time of his energy purely because he wanted to belong, be helpful, and make a difference," commented his mum.

The parent recognized and acknowledged team members at the local supermarket for helping him, adding: "They welcomed him and were wonderfully accommodating."

"I feel he was just under the radar - everything was working well until it became a headquarters matter."

Both individuals have been endorsed by Greater Manchester mayor the public figure.

He posted on online platforms that Tom had received "deeply concerning" handling and vowed to "support him to identify different opportunities that works".

The mayor declared the Greater Manchester Combined Authority "actively promotes every business - such as Waitrose - to register to our brand new diversity program".

Speaking with the parent, who announced of the employment opportunity on BBC Radio Manchester, the Labour mayor said: "Well done for bringing attention because we need a huge awareness campaign here."

She agreed to his offer to become an advocate for the campaign.